We offer solutions to engage and interact with your customers and to connect your brand with them across all social media channels.
We deliver a personalized customer experience with the brand, increase customer value, and have the potential to build a long-term relationship through omnichannel integration combined with the communication skills of our social media analysts.
What do we offer?
Social Media Sales Drive interest and convert through social media
Engagement Interact with your customers
Involve Create content based on customers' interests
Insights Define social media strategy
Selling through Social Media
We deliver the right message, at the right place, at the right time.
We combine our customer engagement expertise with heavy data approach to design strategies and evaluate the success of our projects.
We develop campaigns based on audience analytics and analyze the lead after interaction to map buying behavior and determine the best predictors for willingness to acquire your product/service.
Social Interaction Management
Turn your social media into true customer care with low response times and high satisfaction average with our Social Media Solutions India team.
Excellent client interaction retains and attracts more consumers to your brand than any other social media metrics. To ensure productive interaction with customers, we develop a progressive social media strategy that aligns your brand’s needs with your customers’ desires.
We help clients set their social care centers, re-imagine interactions with customers, provide direct support, address customer complaints, and invite customers to participate in a two-way dialogue.
Through the implementation of the right team, processes, and meaningful dialogue, we gain customer loyalty, transforming customers into brand advocates.
Social Interaction Management
Turn your social media into true customer care with low response times and high satisfaction average with our Social Media Solutions India team.
Excellent client interaction retains and attracts more consumers to your brand than any other social media metrics. To ensure productive interaction with customers, we develop a progressive social media strategy that aligns your brand’s needs with your customers’ desires.
We help clients set their social care centers, re-imagine interactions with customers, provide direct support, address customer complaints, and invite customers to participate in a two-way dialogue.
Through the implementation of the right team, processes, and meaningful dialogue, we gain customer loyalty, transforming customers into brand advocates.
Content Creation
We leverage positive interactions to bring the brand-client relationship to another level and increase revenue opportunities with our Social Media Solutions India team.
Through meticulous consumer analysis and tailored content strategy, we develop proactive content to reach the ideal client engagement level and create brand advocates.
Through the creation of relevant content, we leverage the interactions between brands and customers, converting fans into advocates no matter where they are in the sales funnel.
Actionable Insights
With our thorough client and market studies, our experts provide actionable recommendations to help revolutionize the way you use social media.
Our Insights solution combines years of contact center and client service knowledge with social media information to help you develop a perceptive, forward-thinking strategy for your brand.
We use big data analysis and expert market studies to recommend actionable plans that produce tangible results.
Actionable Insights
With our thorough client and market studies, our experts provide actionable recommendations to help revolutionize the way you use social media.
Our Insights solution combines years of contact center and client service knowledge with social media information to help you develop a perceptive, forward-thinking strategy for your brand.
We use big data analysis and expert market studies to recommend actionable plans that produce tangible results.
This is our way of making every interaction a unique opportunity on social media.
This is our way of making every interaction a unique opportunity on social media.
Contact Us
Thank you for your interest in Teleperformance’s services. An Interaction Expert will contact you shortly. To complete the form below, please start by filling out the reason for your contact.
We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.
Manage Cookie Preferences
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
In order to provide a more relevant experience for you, we use cookies to enable some website functionality. Cookies allow you to easily share articles on social media; permit us to deliver content, jobs and ads tailored to your interests and locations; and provide many other site benefits. Click to Accept and we’ll save your settings (which you can update anytime). For more information, please review our Cookie Policy.
In order to provide a more relevant experience for you, we use cookies to enable some website functionality. Cookies allow you to easily share articles on social media; permit us to deliver content, jobs and ads tailored to your interests and locations; and provide many other site benefits. Click to Accept and we’ll save your settings (which you can update anytime). For more information, please review our Cookie Policy.